Free Delivery
Minimum Spend Applies

Delivery Information

At PartyBits2008 we know how important the delivery of your party supplies are especially when it’s for a special Birthday or celebration. When you order from PartyBits2008 we will keep you fully informed by sending you an e-mail when your item has been dispatched.  We try to dispatch all orders the next working day when placing your order before 8pm. Please note that Saturday and Sundays are not working days so all orders placed on a Friday do not go out until Monday. Bank Holiday orders will not go out until the next working day.

Royal Mail is PartyBits2008 preferred method of delivery for smaller items but couriers are often used for larger orders. 

 

UK Royal Mail Standard Second Class
Standard Delivery is sent via Royal Mail 2nd Class post. Please allow up to 7 days for delivery of these items, if your party is less than 7 days away please use Royal Mail First Class Post. We will not be held responsible if your parcel does not get to you on time.

 

UK Royal Mail First Class
First Class, Royal Mail aim that your parcel should arrive the next working day after postage but please be patient if this is not the case. This is not a Guaranteed Next Day Service. 

Please note Royal Mail have now introduced deliver to neighbour scheme if you are not in to take delivery.

For more information about this scheme please go to: http://www.royalmail.com/delivery-to-neighbour

 

Delivery Service

Price

Under £5 Standard

(3 – 5 Days)

£2.95

Under £5 Express

(1 – 2 Days)

£3.95

Over £5 Standard

(3 – 5 Days)

£3.95

Over £10 Express

(1 – 2 Days)

£5.95

Over £30.00

(3 – 5 Days)

FREE

 

If A Parcel Gets Lost……
If your parcel gets lost then please notify us straight away. Your parcel will always have a Senders Label on it so it should make our way back to us at PartyBits2008. The Post Office will only class a parcel lost after 15 days therefore we will not accept liability for the parcel that is lost less than fifteen days.

In our experience if a parcel has not turned up please check at your local Post Sorting Office as 9 times out of 10 they may have tried to deliver it but have not left a card.

We will try and get another parcel out to you in time for your party but you will need to pay for this. If the parcel turns up then we will refund you the money back when you return the items back to us in their original condition. If the parcel is returned back to us as they could not deliver it then we will refund you the money back at this point. This hardly ever happens but if it does please let us know straight away.

If a parcel has gone missing due to incorrect address being submitted we will not accept liability for this and it will be down to you the customer to track the parcel down.

 

Returns.....

PartyBits2008 accepts returns up to 14 days after delivery. If you are not happy with your order we will refund you in full. We cannot refund the cost of postage.  All returns must be in their original packaging and intact and in the condition we have sent them.

Please note you have a duty of care until the products are returned back to us as per long distance selling regulations If mailing back please make sure you use a trackable service and for larger orders adequate postal insurance.

If the item is damaged then please return and we will refund you or a replacement sent out.

In all cases please e-mail: [email protected]

We will e-mail you when we have received the goods but please allow 7 days for the refund to be made.

You are welcome to cancel 7 days after placement of your order, if your order has been despatched before cancellation you will be liable for the return postage costs